Terms & Conditions for Refillability Zero Waste Shop

Welcome to Refillability, your online destination for eco-friendly and sustainable products! By accessing and using our website and services, you agree to be bound by these Terms & Conditions.

1. General:

  • We reserve the right to update these Terms & Conditions at any time without notice. Your continued use of our website constitutes your acceptance of the updated terms.
  • You must be at least 18 years old or have parental consent to use our website.
  • All prices and product information are subject to change without notice.
  • We strive to provide accurate and complete information, but cannot guarantee it.
  • You are responsible for ensuring the products you purchase comply with local regulations and are suitable for your use.

2. User conduct:

  • You agree to use our website for its intended purpose and in accordance with all applicable laws and regulations.
  • You are prohibited from posting any content that is offensive, discriminatory, illegal, or violates intellectual property rights.
  • You agree not to harm or exploit our website or services, including through unauthorized access or data scraping.
  • We reserve the right to terminate your account or access to our website for any violation of these Terms & Conditions.

3. Orders and Payment:

  • All orders are subject to availability and acceptance.
  • We offer secure online payment options.
  • You agree to provide accurate and complete billing and shipping information.
  • Shipping costs and estimated delivery times are clearly displayed at checkout.
  • We reserve the right to cancel an order for any reason, including due to product availability or payment issues.

4. Returns and Refunds:

  • We offer a 30-day return window for unopened and unused items.
  • Return shipping costs are typically the responsibility of the customer unless an error is on our part.
  • Refunds will be issued to the original payment method.
  • Please contact us before returning any items.

5. Intellectual Property:

  • All content on our website, including text, images, and logos, is protected by intellectual property rights.
  • You are not permitted to copy, modify, or distribute any content without our express written permission.

6. Disclaimer and Limitations of Liability:

  • We use reasonable efforts to maintain our website and its content, but we make no warranties, express or implied, as to its accuracy, completeness, or reliability.
  • We are not liable for any damages or losses arising from your use of our website or services.

7. Contact:

  • If you have any questions about these Terms & Conditions, please contact us either through the contact form or directly by email at sales@refillability.shop or call 01752 895541
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